SonicWall Dynamic Support is designed for customers who need continued protection through ongoing firmware updates and advanced technical support. Dynamic Support is available during normal business hours 8x5 or year-round 24x7, depending on your needs.
- General Information
- Manufacturer
- SonicWall Inc.
- Manufacturer Website Address
- http://www.sonicwall.com
- Brand Name
- SonicWall
- Service Name
- Dynamic Support - Extended Service
- Product Type
- Service
- Service Information
- Service Main Type
- Exchange
- Service Sub Type
- Electronic and Physical
- Service Description
- 24x7xNext Day
- Service Details
- Return Shipment: At manufacturer expense
- Email/web/telephone support. For technical assistance
- Software/firmware updates. For all software and firmware updates and upgrades
- Hardware replacement. Advanced exchange for replacement of defective hardware
- Support tools. Access to Dell SonicWALL's electronic support tools
- Provided Support
- Return and Replacement
- Phone Support
- Web Support
- New Releases Update
- Email Support
- Web Knowledge Base Access
- Service Availability
- 24 x 7 Phone Support
- 24 x 7 Web Support
- Service Response Time
- Next Day - Replacement
- Service Location
- Carry-in
- Service Duration
- 1 Year
- Product Supported
- Dell SonicWALL TZ 600 Firewall