- General Information
- Manufacturer
- HP Inc.
- Manufacturer Website Address
- http://www.hp.com
- Brand Name
- Poly
- Product Line
- EncorePro
- Product Series
- 500
- Packing
- Box
- Product Type
- Headset
Ready, headset, go
Unleash your call center productivity with the EncorePro 500 Series headsets. Connecting your headset to your PC, from home or the office, is easy with multiple options. And with the lightweight and comfy design, your agents will stay engaged.
Incredible call clarity
Experience enhanced call clarity with visual and tactile cues for optimal mic boom positioning. Enjoy superior sound quality and clear conversations with our voice optimized frequency response.
Durable and comfortable
Equip your contact center employees with durable headsets designed for all-day use. Minimize breakages and downtime, saving time and money. And ensure employee comfort and satisfaction with our premium, lightweight design.
Features | Noise-canceling microphone
Next-generation flexible microphone, with positioning guides, reduces background noise and interference, ensuring fewer missed words and a better caller experience.
Easy management via Poly Lens
Take control of your deployment from anywhere via remote management with Poly Lens cloud-based device management software.
Connection flexibility
Easily answer calls from your PC, regardless of the type of USB port you have, thanks to the convenient built-in USB-A and USB Type-C® connectors on the same cable.
Certified for Microsoft Teams
Full Microsoft Teams certification takes your Microsoft Teams experience to the next level with a button for instant access to the app and more.
Acoustic hearing protection
SoundGuard DIGITAL uses sophisticated algorithms to provide additional acoustic protection, above and beyond the impulse and long duration protection provided by SoundGuard while maintaining natural sounding speech.
- Warranty
- Limited Warranty
- 2 Year
- Technical Information
- Connectivity Technology
- Wired
- Cable Length
- 6.84 ft
- Sound Mode
- Stereo
- Features
- Flexible Microphone
- Convertible Design
- Noise Reduction
- SoundGuard Technology
- Rotating Microphone
- Lightweight
- Comfortable
- Durable
- Hearing Protection
- Acoustic Shock Protection
- Indicator Light
- Unified Communication
- Noise Canceling
- Yes
- Microsoft Teams Certification
- Yes
- Earpiece
- Earpiece Design
- Over-the-head
- On-ear
- Earpiece Type
- Binaural
- Driver Size
- 0.22"
- Microphone
- Microphone Technology
- Noise Cancelling
- Omni-directional
- Microphone Design
- Boom
- Interfaces/Ports
- Host Interface
- USB Type A
- Controls/Indicators
- Earpiece Controls
- Call/Answer/End
- Mute
- Volume
- Physical Characteristics
- Color Family
- Black
- Color
- Black
- Ear Cushion Material
- Synthetic Leather
- Form Factor
- Supra-aural
- Height
- 2.6"
- Width
- 4.4"
- Depth
- 5.9"
- Weight (Approximate)
- 2.61 oz
- Miscellaneous
- Application/Usage
- Computer
- Phone
- Desk Phone
- Call Center
- Home
- Office
- Voice Call
- Communication
- Country of Origin
- Mexico
- Operating System Platform
- Windows
- macOS
- Platform Supported
- PC
- Mac