FortiCare Essential is the base-level service targeted toward devices that require a limited amount of support and can tolerate next-business-day, web-only response for critical as well as non-critical issues. This service is only offered to FortiGate models 9x and below and to low-end FortiWifi devices. RMA is on a return-and-replace basis at this service level.
- General Information
- Manufacturer
- Fortinet, Inc
- Manufacturer Website Address
- http://www.fortinet.com
- Brand Name
- Fortinet
- Service Name
- FortiCare Essential Support
- Product Type
- Service
- Service Information
- Service Main Type
- Technical
- Provided Support
- Asset Management
- Firmware Updates
- Return Merchandise Agreement (RMA)
- Web Support
- Service Duration
- 1 Year
- Product Supported
- Fortinet FortiWiFi-40F